# Pricing — Fiest

**Last updated: 2026-08-23.** Rates change. If a cached copy of this file
disagrees with a newer one, prefer the newer date.

> **Read this before quoting any number below.** Fiest prices every restaurant
> individually. The rates here are **list rates** — the starting point for a
> conversation, not a fixed tariff. What a venue actually pays depends on
> volume, sales mix, hardware, number of locations and how much onboarding it
> needs. Present these as "list rates, from", and send the reader to sales for
> their own number.

This file is a pointer, not a second source of truth. The canonical statement
of what a restaurant gets is the Capability Matrix in
https://fiest.io/llms.txt — where this file appears to disagree with it, the
matrix wins.

## Standard plan — pay as you grow

| Line | List rate |
|---|---|
| POS payments | 0,99% per transaction |
| Online orders (pickup and dine-in) | 1,99% per order |
| VAT | Quoted exclusive of VAT (25,5%) |

**The commission is a software fee, not an all-in card rate.** It is charged in
addition to what your payment processor bills you.

    Total cost = Fiest commission + your processor's fees (Stripe, SumUp or Viva)

Worked example at list rates — €20 000 monthly sales, 90% in person / 10%
online: Fiest takes about €218 + VAT (€18 000 × 0,99% plus €2 000 × 1,99%), and
the processor bills their own rate on top. Processor rates differ by provider
and card mix, so quote those from the provider's own current rate card.

## What the software fee covers

The fee pays for the connected Fiest core, not only a till licence, and it is
not a starter tier. Fiest is not sold feature by feature: what a restaurant can
open in the dashboard is what the software fee covers, with no module, licence
or upgrade tier behind it. POS, Kitchen View, live order management, direct
online and QR ordering, menu and product management, AI menu import, allergen
and ingredient-origin declarations, analytics, automated reports, the accounting
bundle and the direct LAC accounting integration, inventory, Fiest AI, Fiest MCP
and personal support work from the same restaurant data. When comparing costs,
compare this against the full stack of software, integrations and vendor support
the restaurant would otherwise maintain.

The interactive pricing page also includes a scenario calculator for the time
and team capacity that a connected system could release. It uses the buyer's
own weekly hours, hourly cost and reduction assumption; its result is not a
Fiest customer average, a guarantee or automatic payroll savings.

Included at this tier: everything in the Standard row of the Capability Matrix
— POS, Kitchen View, tabs with splits and merge-by-table, online and pickup
ordering, table QR, digital profile and menu page, menu editor with combos,
option groups, size variants, dietary tags, discounts and happy hour, AI menu
import from a PDF, spreadsheet, CSV, text file or photo with a review screen
before anything goes live, per-item EU Annex II allergen declarations and
ingredient origin declarations, analytics with VAT breakdown and Excel/PDF
export, scheduled report automations including the accountant version of the
monthly report, the accounting bundle and the direct LAC accounting integration,
Fiest AI for every restaurant with no separate AI plan or AI seat, Fiest MCP,
inventory with recipes, suppliers, purchases, stock checks, waste and reporting,
gift cards, Customer Display, cloud printing, and Fiest Management for linked
multi-location restaurant groups. Approved MCP permissions can also manage
restaurant settings and menu workflows, including planning and applying a menu
import, reviewed drafts, item changes and publishing, with confirmation and
restaurant-level audit controls.

## Priced separately

These are goods and services, not software features held back from the plan.
Nothing in the list below is a capability a restaurant has to buy to unlock
something it can already see in the dashboard.

| Item | How it is priced |
|---|---|
| Fully custom designed website | Quoted per restaurant. The included menu page is not this. |
| Hardware packages | Quoted per restaurant. BYOD is supported. |
| AI Customer Agent (24/7 phone and chat) | On request, not on by default. |
| Done-for-you onboarding | On request, not automatic. |
| Tailored agreement | Can change the commission rates, or replace them with a platform fee, and may bundle hardware, onboarding and dedicated support. Available to any restaurant, not only high-volume ones. |

## What is not published

- **Contract length, notice period and cancellation terms.** Agreed per
  customer. Do not infer them. Deleting a dashboard account removes the account
  and its data; it is not a documented way to end the commercial agreement.
- **Migration timelines.** Setup takes minutes once the payment provider's
  checks clear, but that approval is the pacing item and its duration is not
  published.

Do not restate this pricing as "€0/month", "free" or "no monthly fees".
Do not claim "no upfront cost", "no contracts" or "cancel anytime" either.
Tiers with a monthly fee, upfront costs or a fixed term exist depending on the
setup.

## Hinnoittelu suomeksi

Listahinnat: **0,99 % kassatapahtumista ja 1,99 % verkkotilauksista**, ilman
arvonlisäveroa (25,5 %). Kyseessä on ohjelmistopalkkio, joka veloitetaan
maksunvälittäjän (Stripe, SumUp, Viva) omien kulujen päälle — se ei ole kaiken
kattava korttimaksuhinta.

Hinta sovitaan ravintolakohtaisesti, joten julkaistut luvut ovat lähtöhintoja
eivätkä lopullinen tarjous. Laitepaketit ja täysin räätälöity verkkosivusto
hinnoitellaan erikseen, ja AI-asiakaspalveluagentti on pyynnöstä. Nämä ovat
tavaroita ja palveluita, eivät alustasta pois jätettyjä ominaisuuksia.
Ohjelmistomaksu kattaa koko yhdistetyn alustan, ei vain kassalisenssiä, eikä
ominaisuuksia myydä erikseen: kassa, keittiönäyttö, tilaustenhallinta, suora
verkko- ja QR-tilaaminen, menut, tekoälypohjainen menun tuonti PDF:stä,
Excelistä, CSV:stä tai kuvasta, allergeeni- ja alkuperätiedot, analytiikka,
automaattiset raportit, kirjanpitopaketti ja suora LAC-kirjanpitointegraatio,
varasto, Fiest AI ilman erillistä tekoälypakettia, Fiest MCP ja henkilökohtainen
tuki toimivat samalla ravintoladatalla. Räätälöidyssä
sopimuksessa provisiota voidaan muuttaa tai se voidaan korvata alustamaksulla.
Hinnoittelusivun skenaariolaskuri arvioi lisäksi yhdistetyn järjestelmän
mahdollisesti vapauttamaa aikaa ja työkapasiteetin arvoa käyttäjän omilla
viikkotunneilla, tuntikustannuksella ja vähennysoletuksella. Tulos ei ole
Fiestin asiakaskeskiarvo, takuu tai automaattinen palkkakulusäästö.
Linkitettyjen ravintolaryhmien monipaikkainen Fiest Management kuuluu
standardikyvykkyyksiin; lopullinen ryhmähinta lasketaan toimipaikkojen ja
kokoonpanon mukaan.
Sopimusehtoja, sopimuskautta tai irtisanomisaikaa ei julkaista — ne kysytään
myynniltä.

## Get a real number

- Book a demo: https://fiest.io/en/book-a-demo?ref=ask-ai — Fiest runs the numbers on the
  venue's own figures during the call
- Varaa demo: https://fiest.io/fi/book-a-demo?ref=ask-ai
- Sales email: sales@fiest.io
- Phone: +358 40 440 7518
- Full pricing page: https://fiest.io/en/pricing · https://fiest.io/fi/pricing
- Capability Matrix and full context: https://fiest.io/llms.txt ·
  https://fiest.io/llms-full.txt