Fewer status checks at the pass
The floor follows the same ticket status, so kitchen staff can stay focused on preparation instead of stopping to give updates.
POS and online orders enter one live queue. Kitchen staff can see what to start next, move each ticket through preparation, and keep the floor informed about what is ready.
The same queue gives the kitchen and floor a shared view of progress, priorities, and order details throughout service.
The floor follows the same ticket status, so kitchen staff can stay focused on preparation instead of stopping to give updates.
Tickets remain visible across Received, Preparing, and Ready, keeping the next action clear as the queue grows.
Elapsed time and preparation estimates highlight orders that have been waiting longer, so the team can respond before service falls behind.
Items, modifiers, dietary tags, table details, and notes stay attached to the ticket from order to handoff.
Clear answers to the questions restaurant teams ask before changing a live service workflow.
We will map it through Fiest in a focused walkthrough, from the first order to the final report.
Each feature plugs into the same service flow, so the next page feels like another part of the same product.
Take orders, split tabs and accept payments from one daily screen. Every transaction updates the rest of the platform automatically.
Give guests your own ordering channel for pickup or a table QR code for dine-in. Every order lands in the same service flow.
See sales, product performance, payment methods and order sources from the same live data your team used during service.
Open tabs, move items, split bills and close tables without losing track of the order.