POS and online orders enter one live queue. Kitchen staff can see what to start next, move each ticket through preparation, and keep the floor informed about what is ready.
From the till to the pass: the ticket lands, the cooks work through it and the floor knows the moment it is ready. No paper, no shouting across the pass.
Table 4 orders at the till, and the ticket appears in Kitchen View straight away with the table number, every item and the note: no onion.
Till, online and table QR orders arrive in the same queue.
Start the ticket and tick items off as they're done. When the soups are ready before the salad, the screen shows it.
Every ticket keeps its own timer, so a long wait stands out before it becomes a problem.
Mark it ready and the ticket moves to the Ready column. The floor sees the same status, so nobody has to walk over and ask.
Move one ticket or a whole column with a single tap.
The till on the floor sounds a ready alert with the table number, and the food goes out while it's hot. Completed orders stay searchable afterwards.
Choose the sound the ready alert plays.
Clear answers to the questions restaurant teams ask before changing a live service workflow.
All frequently asked questionsThe same orders, menu and numbers run through every part of Fiest. These are the pages this one leads into.
Orders, payments and receipts from one screen your team learns fast.
Guests order and pay on their phone, for pickup or at the table.
Open a tab for the party and split the bill equally, by item or your own way.
Fiest AI answers from your own sales data and suggests the next move.
Send us your menu and we take care of the rest, whether you are opening or moving off another system.
However you already have it. That is the only thing we need from you.
Products, prices, payments and your team, ready before you open.
Every channel is already in sync, and we stay on the line through your first service.
A short walkthrough shows the POS, Kitchen View, online ordering and reports working together for a restaurant like yours.