Contact Fiest Oy for help with the Fiest consumer app, your account and loyalty features.
Email support@fiest.io for help with the Fiest app or your account.
For account-related requests, we may need to verify that the account is yours before making changes.
Never send passwords or verification codes by email. Fiest support will never ask you to email them.
Restaurants are responsible for their own products, food, order fulfilment and refunds. Contact the restaurant about missing or incorrect items, food quality, delivery, cancellations or refunds.
Fiest helps with the app, your account and technical problems. If you cannot reach the restaurant, or the issue concerns the Fiest platform or a duplicate or incorrect charge caused by it, you can also contact Fiest. The Consumer Terms explain the restaurant's and Fiest's responsibilities and how to submit a purchase complaint or cancellation notice.