A POS that keeps selling offline
The internet can drop in the middle of a rush. Service doesn't stop. Fiest's till keeps selling, and everything goes through on its own once the connection is back.
The connection drops
The Wi-Fi goes in the middle of the rush. The lights stay on, the queue keeps moving and guests get their orders.
Service keeps going
Orders and payments carry on
Staff take orders and payments as usual. Every sale is saved on the device.
Tabs stay open
A table can keep adding to its tab all through the outage.
Cards still work
A SumUp or Viva card terminal takes the card, and the payment goes through once the connection is back.
Everyone knows where things stand
The till shows the connection is down, so nobody is left guessing.
When the connection is back, everything goes through
Fiest takes care of it as soon as the network returns. Nobody has to press anything.
No double entries
Every sale is recorded once.
The right time
Sales keep the time they were made, so the day's report shows the rush where it was.
Nothing overwritten
If a tab changed in two places, the change waits for staff to check.
Everything's there
The sales made during the outage are in Fiest, as if it never happened.
The day is done
The hatch comes down, and the whole day's sales are in the report, outage included.
What waits for the connection
A few things wait until the connection is back.
- Tap to pay on a phone, and card terminals that connect through the cloud
- Paying a tab by card, and split payments
- Gift cards and lunch benefits
- Refunds
- Email and QR receipts, which go out once the sale has synced
- Online orders and the self-service kiosk
Its own 4G as a backup connection
A handheld terminal with its own 4G keeps the till online even if the venue's Wi-Fi goes down. Then every payment method works as usual.
Before an outdoor event
Open the till while online
Sign in and open the till once while the connection works. The menu is saved on the device.
Sign in on the day
In the Android app, offline selling needs a sign-in and a saved menu that are less than 12 hours old.
Turn on the terminal's offline payments
To take cards during an outage, turn on offline payments on the SumUp or Viva terminal beforehand. We help with the settings.
Questions about selling offline
See how service keeps going through an outage
In a demo we show how the till works without internet and how everything goes through once the connection is back.